8mbe Privacy Policy — Your Data Is Safe With Us

8mbe is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your personal data belongs to you. That's why 8mbe's Privacy Policy is built on complete transparency — so you know exactly what information is collected, why it's collected, and how it's kept safe.

This Privacy Policy applies to both the 8mbe website (8mbe.onl) and its mobile application. It takes effect whenever you register, log in, or use our services in any way.

• This policy has been developed in accordance with international data protection standards.
• In the event of any conflict between the Bengali and English versions of this policy, the English version shall prevail.
• Users will be notified in advance of any changes.

8mbe only collects information that is genuinely necessary to operate its services. We never collect unnecessary or excessive data.

8mbe uses your information only for specific, legitimate purposes. Everything we do with your data is fully disclosed below with complete transparency.

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your complaints and inquiries quickly and accurately.
• Fraud Prevention: To detect and prevent illegal activity.
• Service Improvement: To personalize your gaming experience and test new features.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Marketing: To send you relevant offers and promotions with your consent (you can opt out at any time).

A core principle at 8mbe is that your data is never shared without your consent. However, there are limited circumstances where sharing information may be necessary.

• Payment Processors: Exclusively to process transactions with licensed payment service providers including Mobile Banking, Nagad, and Rocket.
• Identity Verifiers: With authorized verification agencies to complete the KYC process.
• Legal Authorities: In response to a court order or a lawful request from a government authority.
• Analytics Tools: For aggregate service analysis with user identities kept anonymous.

In each of the above cases, only the minimum necessary information is shared, and all relevant parties are bound by strict confidentiality agreements.

8mbe uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cannot be disabled as they are required for login sessions and security.
• Analytical Cookies: To understand page performance and user behavior (anonymized).
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: To show relevant ads and offers (opt-out available).

8mbe does not retain your information beyond the period necessary. Retention duration varies depending on the type of data.

• Account Information: For the duration your account is active and up to 5 years after closure.
• Financial Transactions: Up to 7 years as required by law.
• Communication History: Customer support records are retained for up to 3 years.
• Technical Logs: Up to 12 months maximum for security purposes.

Once the retention period expires, data is securely deleted or fully anonymized.

8mbe believes you should have full control over your data. That's why we provide you with the following rights.

• Right to Access: You can request a full list of the information we hold about you.
• Right to Rectification: You may request that outdated or incorrect information be updated.
• Right to Erasure: Requests to delete your data are accepted under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Data Portability: You can receive a copy of your data in a readable, portable format.
• Right to Object: You may object to certain types of data processing.

8mbe uses industry-leading technology and practices to protect your data. Our security framework is multi-layered and continuously updated.

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• AI-Powered Fraud Detection: Detecting suspicious activity in real time.
• Secure Data Centers: Data stored on ISO 27001-certified servers.
• Regular Penetration Testing: Regular vulnerability assessments conducted by external security specialists.
• Regular Backups: Automated backups to bring the risk of data loss down to zero.

In the event of a security breach, we will notify affected users within 72 hours and take the necessary protective measures.

8mbe is a platform strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a user under 18 will be suspended immediately.
• Any minor's data found on the platform will be deleted immediately.

8mbe reserves the right to update this Privacy Policy when necessary. Changes may be made in response to legal updates, new service launches, or security improvements.

• You will be notified of any significant changes at least 14 days in advance via email and platform notifications.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

• Email: [email protected] (for privacy-related requests, please use the subject line "Privacy Request")
• Live Chat: Log in to the platform and reach us through the Support section.
• Response time: within 24 hours on business days.